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Welcome to Brain Intact (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit https://brainintact.com/, use our website, and related services (collectively, the “Services”).

By accessing or using our Services, you agree to the collection and use of your information as described in this Privacy Policy.

Information We Collect

Information You Provide

We may collect information that you voluntarily provide when you:

  • Contact us
  • Request information or support
  • Subscribe to communications
  • Use our Services

This information may include:

  • Name
  • Email address
  • Phone number
  • Contact information
  • Information entered while using our Services, including communications, contacts or other content you choose to provide.

We may use the information you provide to:

  • Provide and maintain our Services
  • Respond to inquiries and customer support requests
  • Send important account or service notifications
  • Send required legal notices
  • Provide updates about our Services
  • Send marketing communications where permitted by law

You may opt out of marketing communications at any time.

Information Collected Automatically

When you visit our website or use our Services, we may automatically collect certain technical information, including:

  • IP address
  • Browser type and version
  • Device type
  • Operating system
  • Unique device identifiers
  • Pages visited
  • Time spent on pages
  • Referring websites
  • Usage statistics
  • Diagnostic and performance information

This information is used to improve our Services, maintain security, troubleshoot issues, and understand how our website is used.

Location Information

Our Services do not collect precise real-time location information from your device.

How We Use Your Information

We use personal information to:

  • Operate, maintain, and improve our Services
  • Create and manage user accounts
  • Process transactions
  • Respond to customer support requests
  • Send service-related communications
  • Improve website functionality and user experience
  • Detect fraud and unauthorized activity
  • Protect the security of our Services
  • Comply with legal obligations

SMS Communications

Opt-In

By providing your phone number or initiating contact with us, you consent to receive SMS messages related to our Services where permitted by applicable law.

Opt-Out

You may opt out of SMS communications at any time by replying STOP to any SMS message you receive.

Help

Reply HELP to any SMS message for assistance or contact our support team.

We do not share the content of SMS messages with third parties except as necessary to provide our Services or as required by law.

Information Sharing

We do not sell your personal information.

We may share your information only in the following circumstances:

Service Providers

We may share information with trusted vendors and service providers who perform services on our behalf. These providers are contractually obligated to protect your information and may not use it for their own purposes.

Legal Compliance

We may disclose information if required to:

  • Comply with applicable law
  • Respond to subpoenas or lawful government requests
  • Protect our legal rights
  • Investigate fraud
  • Protect the safety of users or others

Business Transfers

If our company is involved in a merger, acquisition, financing, bankruptcy, or sale of assets, your information may be transferred as part of that transaction. Users will be notified of any material changes affecting the ownership or use of their personal information.

Aggregated Information

We may share aggregated or anonymized information that does not identify individual users.

Data Retention

We retain personal information for as long as necessary to provide our Services and fulfill the purposes described in this Privacy Policy.

Usage and analytics information may be retained for up to 24 months, after which it may be deleted, anonymized, or retained in aggregate form.

If you request deletion of your personal information, we will respond within a reasonable period. Certain information may be retained where required by law or necessary for legitimate business purposes.

Children’s Privacy

Our Services are designed for use by families and may be used for the benefit of children of all ages. We recognize the importance of protecting children’s privacy.

Personal information relating to a child is provided to us by the child’s parent or legal guardian during registration or while using our Services. We do not knowingly collect personal information directly from children through our website or Services.

The information provided by parents or legal guardians may include information reasonably necessary to create and manage a child’s account, provide requested Services, communicate with families, and maintain the safety and functionality of the Services.

Parents and legal guardians are responsible for ensuring that the information they provide is accurate and for obtaining any permissions required to share information relating to their child.

Parents and legal guardians may contact us at any time to:

  • Review the personal information associated with their child’s account;
  • Request correction of inaccurate information;
  • Request deletion of their child’s personal information, subject to applicable legal or contractual obligations; or
  • Ask questions about our privacy practices.

We do not sell personal information relating to children. We use and disclose such information only as described in this Privacy Policy and only as reasonably necessary to provide our Services, comply with legal obligations, protect our rights, or with trusted service providers acting on our behalf under appropriate confidentiality obligations.

If we become aware that we have inadvertently collected personal information directly from a child in a manner inconsistent with applicable law, we will take reasonable steps to delete that information promptly.

How We Use Children’s Information

Children’s personal information may be used only to:

  • Create and manage user accounts
  • Provide requested Services
  • Respond to support requests
  • Maintain the security and functionality of the Services
  • Improve the reliability and performance of the Services
  • Comply with applicable legal obligations

We do not use children’s personal information for behavioral advertising or any purpose prohibited by law.

Sharing Children’s Information

We do not sell children’s personal information.

Children’s information may be shared only:

  • With trusted service providers acting on our behalf under confidentiality obligations
  • As required by law
  • To protect the safety or security of users or the public
  • As part of a merger, acquisition, or similar business transaction, subject to applicable legal requirements

Parents’ Rights

Parents and legal guardians may:

  • Review the personal information collected from their child
  • Request corrections to inaccurate information
  • Request deletion of their child’s personal information
  • Refuse future collection or use of their child’s information

To exercise these rights, contact us using the information below. We may request information necessary to verify that you are the child’s parent or legal guardian before fulfilling your request.

Data Retention for Children’s Information

We retain children’s personal information only for as long as reasonably necessary to provide our Services, comply with legal obligations, resolve disputes, and enforce our agreements. When no longer needed, the information will be securely deleted or anonymized.

Data Security

We maintain administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.

Access to personal information is limited to employees, contractors, and service providers who require the information to perform their duties.

While we use commercially reasonable security measures, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Privacy Choices

Depending on applicable law, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Withdraw consent where applicable
  • Object to certain processing activities
  • Opt out of marketing communications

To exercise these rights, please contact us using the information below.

International Data Transfers

Our Services are operated from the United States. If you access the Services from another country, you understand that your information may be transferred to, processed, and stored in the United States, where privacy laws may differ from those in your jurisdiction.

By using the Services, you consent to these transfers where permitted by applicable law.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

If material changes are made, we will notify users by email, SMS, or through a notice on our website.

Your continued use of the Services after changes become effective constitutes acceptance of the revised Privacy Policy.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Company: Brain Intact
Email: office@brainintact.com
Website: https://brainintact.com/